It doesn't take a genius.

Hey Boomer: Don't tell your hard workers McDonald's is hiring

Mark shares a true story about Baby Boomers misunderstanding Millennial hard workers, and the disastrous results of not addressing negative feedback. If you care about employee retention, this one's for you. Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark. 

Booker T: Mistreating others hurts YOU

Mark is still fired up about Booker T. Washington. His take on his slaveowner father blew us away. Washington has something to teach us about how we handle mistreatment of people in the workplace. Resources mentioned:
Donna Hicks and her dignity books
Crucial Conversations resources
Our podcasts on dignity (parts one, two and three)
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark. 
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark. 

Lessons we've learned after 200 episodes

Honor the streak! Lost episodes! More Booker T. to come! And other insights from our labor of love that has lasted weekly for almost four years. 
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark. 

Booker T.'s 3 secrets to overcoming challenges

Mark thinks Booker T. Washington is one of the greatest Americans of all time. Need proof? Check out how Washington improved students who wanted to be teachers ... by turning his school into a brick-making powerhouse.
Resources mentioned:
"Up from Slavery"
"What a black cemetery teaches us about self control"
"Choices: a Civil War battle and the battles we face with every decision" 
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark. 

The 3 elements of training that sticks

It's the model of education that built a culture that has lasted millennia. It's so profound--and so simple--that we can explain it in 15 minutes. Are you using all three elements in your training? 
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark. 

Learning from your best--and worst--boss

Mike had two questions and two fill-in-the-blanks. Mark observed rooms of participants wrestle with the simple exercise. On this episode, they share the results and how you can use it, too. 
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark. 

Good news! You have constraints.

A movie about Moses ... a David Bowie song ... a near-riot at a ballet ... and, well, our very own Mike dealing with cutting a check that will bounce.
It's all good news! How are you looking at your constraints? 
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark. 

Choices: a Civil War battle and the battles we face with every decision

It all hinged on choices. If one had not chosen to rise before dawn ... if another had not chosen to commit to training ... if still another had not chosen to execute the severest of punishments ...
... it's possible we would not live in the United States of America. 
Are you taking your daily decisions just as seriously as the men of the Battle of Stones River? 
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark. 

Freedom and responsibility: Booker T.'s message for us

American hero Booker T. Washington told the story of the freeing of the slaves by relating the other side of the coin: responsibility. If you plan to grow yourself or to empower others, it's a lesson you must embrace. 
More on slavery and American history:
Why they aren’t the Newport Bengals: Slavery is never good for business
What a black cemetery teaches us about self control
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark. 

A shocking secret weapon for your AI-weary customers

Kate Middleton is not a lizard person. But people can now say it is technically possible for the Illuminati to hide that she is. 
That ridiculous paragraph was brought to you by our new AI world, where trust in institutions--including potentially your business--is eroding daily. But fear not! You have a secret weapon. 
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.