It doesn't take a genius.
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
Episodes
Tuesday Oct 17, 2023
Can you delegate to your busiest team members?
Tuesday Oct 17, 2023
Tuesday Oct 17, 2023
If you are a lone wolf with no direct reports, the last episode revealed how you can "delegate" some of your less important tasks so you can focus on your priorities.
But what if you DO have a team ... and that team is too busy to receive more tasks delegated from you? There is an answer, and it is a four-step method.
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
Tuesday Oct 10, 2023
Lone Wolf Delegation
Tuesday Oct 10, 2023
Tuesday Oct 10, 2023
Are you a lone wolf with no employees to take over your urgent--but less important--tasks? How do you handle time management when there is no-one to delegate to?
Mike and Mark have some ideas.
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
Tuesday Oct 03, 2023
Innovation occurs on the edges
Tuesday Oct 03, 2023
Tuesday Oct 03, 2023
Lego saw it ... Toyota seems to always see it ... GM didn't see it ... and the bigger or older your organization is, you might not see it either.
Innovation occurs on the edges. There are things you have to do to leverage it. (Check out this excellent Harvard Business Review article for some related thoughts and a printable worksheet.)
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
Tuesday Sep 26, 2023
What do you want from your people? What do you want FOR your people?
Tuesday Sep 26, 2023
Tuesday Sep 26, 2023
A surprise resignation causes Mike to take a client through an exercise that changes everything. If you have valuable team members that you want to keep working with you, "Don't wait for the funeral!" Suggested resources:
The simplest feedback method around
Just-in-time feedback: why, what and when
Marcus Buckingham on effective feedback
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
Tuesday Sep 19, 2023
Labor leads to love
Tuesday Sep 19, 2023
Tuesday Sep 19, 2023
The Ikea Effect: Mike shares Harvard research that explains why some projects and initiatives get buy-in and some don't. Have you involved your team in the work?
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
Tuesday Sep 12, 2023
Beyond the Golden Rule: You don’t lead a room full of you
Tuesday Sep 12, 2023
Tuesday Sep 12, 2023
The cross country meet ended in tears--and a reminder that people have incredibly different preferences for how to interact with the world and think.
For the first time on the podcast, we discuss the timeless DISC model for behavioral styles. Are you coaching, recognizing and training in a way that meets your team members' preferences?
The Hip Socket site has tons of DISC tools on its Resources page.
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
#disc #coaching #leadership #recognition
Tuesday Sep 05, 2023
Jane’s Austen’s manual for ... changing your mind
Tuesday Sep 05, 2023
Tuesday Sep 05, 2023
Is the public clamoring for more hot Jane Austen takes from two males sharing tips for the workplace?
Much to our surprise: Yes! Our recent Jane Austen episode was one of our most popular.
There's more. "Pride and Prejudice" has a lot to say about the dangers of ... well ... prejudice. Tune in for how Elizabeth Bennett overcomes confirmation bias--and how you can too.
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
#GuysWithoutLooksWithBooks #literature #workplace #leadership
Tuesday Aug 29, 2023
Jane Austen’s manual for ... sarcasm
Tuesday Aug 29, 2023
Tuesday Aug 29, 2023
What is sarcasm? Can it be acceptable? What is the most effective form of feedback?
The Workplace Book Club is back! This time we tackle an excerpt from "Emma," another novel by Jane Austen. (Download our free excerpt and discussion guide.)
If you think you're about to read a bit of a romance novel, you're in for a treat. Austen was a student of human nature and would have made a great manager.
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
#GuysWithoutLooksWithBooks #literature #workplace #sarcasm
Tuesday Aug 22, 2023
Every time Mike violates his own rule it bites him in the butt.
Tuesday Aug 22, 2023
Tuesday Aug 22, 2023
"If I have not seen you doing it, I will assume that you can't do it."
Easy to say ... hard to master. Tune in to hear Mike's recent experience in fine-tuning his training and coaching process. (Spoiler alert: It led to the client immediately selling what scientists label "a bajillion more units.")
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
Tuesday Aug 15, 2023
An early adopter’s experiences with multiple electric vehicles
Tuesday Aug 15, 2023
Tuesday Aug 15, 2023
Auto industry legend Tim Jackson returns to discuss his many electric vehicles. The former president and CEO of the Colorado Automobile Dealers Association, Jackson is a member of the Colorado Automotive Hall of Fame and organizer of the Clear the Air Foundation. His upcoming book covers the auto industry's past, present and future.
Are EVs the future? Tune in to find out.
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.