It doesn’t take a genius.

Your coworker, the flat-earther

Do your coworkers wear you out? 
One hilarious novel from 1910 has the answer--and it happens to agree with Gallup's Q12 Employee Engagement Survey. Have you made friends with your weirdo coworkers?
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. 

Yes, you still need memory

Guitar gods Steve Vai and Joe Satriani agree with Mark's Pap-paw! Memorization (yes, even in the workplace) is really important--and you CAN do it.
Links:
Rick Beato's fascinating interview with Vai and Satriani
Red Harrison mini-documentary 
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. 

Lessons from two successful Chick-fil-A's

Mike and Mark had a chance to interview the owner-operator of two incredibly successful Chick-fil-A locations. Her insights on customer experience--and employee engagement--inspired us to record this overview. Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. 

The Gift-Giving Hack

Thanks to research, Mike has cracked the code on how to give a memorable present. Tune in to hear how diamond charms for your friend's Crocs may actually be a good idea. Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. 

Keep asking questions

Have you fallen into the trap of problem-solving instead of asking? It may be counter-intuitive, but if you're the manager ... it's how you grow your team. (AI says: The discussion focuses on the importance of questioning and understanding decision-making processes, emphasizing that managers need to develop skills in asking thoughtful questions rather than providing immediate solutions. The episode concludes with insights on organizational growth challenges and the need to foster independent problem-solving through active listening and reflective thinking.)Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. 

The water main leak in us all

Do what now? Well, the disaster in Mark's front yard (yeah, it's a water main) illustrates a workplace truth echoed in the book of Jeremiah. When all you see are actions, how can you judge intent? Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. 

Bringing in a new manager to replace you ...

It's not what you think! In less than 5 minutes, Mike gives you a powerful question that will give you fresh eyes for your entire operation--and a followup question that will ensure you can take action. Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. 

AI, spam and how you can leverage your advocates

Mark had an Experience with AI. It's a sign that there has never been a better time to connect with your network. Listen for six ideas on how to increase interest in your brand in the Age of AI. Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. 

Your bosses' feedback shows they are 1 of 4 types

Observe these two actions in your boss (or yourself!) to identify one of four types of leaders. Only one type is the best. ... (Every good business book needs a foursquare grid--and Kim Scott's "Radical Candor" gives us an incredibly practical one.) Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. 

Four Ways to Get Above the Line

How do you maintain enthusiasm and motivation, particularly during challenging times like the transition into fall and the holidays? Use Marcus Aurelius' practice that has influenced millions ... and these three other great ideas. Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.