It doesn't take a genius.
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
Episodes
Tuesday Sep 03, 2024
Author Chris Hunsicker: How to gain a non-duplicatable competitive advantage
Tuesday Sep 03, 2024
Tuesday Sep 03, 2024
Do you suffer from Mood-Dependent Excellence? Do you know why your back-to-basics meeting won't solve your problems? Do you understand the difference between training and coaching?
Chris Hunsicker joins Mike again to unpack a chapter of his book, "Unstoppable Culture: A Step-by-Step Guide to Create a Relentless, Results-Driven, High-Performing Team."
Grab a pen--lots of practical tips in this episode!
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Aug 27, 2024
How to write a book (or accomplish pretty much anything)
Tuesday Aug 27, 2024
Tuesday Aug 27, 2024
Our friend and mentor, Chris Hunsicker, travels the globe helping clients transform organizational culture and leadership. And he just published a book that captures many of the principles and tools he shares: "Unstoppable Culture: A Step-by-Step Guide to Create a Relentless, Results-Driven, High-Performing Team"
Chris shares how he wrote it--and how you can use the process (structure, tiny habits and more) to accomplish anything.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Aug 20, 2024
Leading in crisis--and a plot twist
Tuesday Aug 20, 2024
Tuesday Aug 20, 2024
The CDK shutdown: A crisis so big it impacted the GDP. Mike and Mark watched a firm not just survive but thrive, thanks to five key behaviors.
And it turns out there is a plot twist involved.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Aug 13, 2024
Tuesday Aug 13, 2024
We are always online, always stimulated. Apps that attempt authentic experience fail ... but your phone can alert you to gamble on Dave & Buster's games. (You read that correctly.)
How can your employee experience engage such online, overly stimulated workers? There are four keys. ...
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Aug 06, 2024
Never assume that people want to win as much as you do
Tuesday Aug 06, 2024
Tuesday Aug 06, 2024
"You know, we're just not reaching that guy." -Gary Larson's The Far Side
Mike shares the story of a client who had a huge opportunity to take sales and performance to the next level. He did all the right things ... why weren't his people doing the right things?
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Jul 30, 2024
It's a dog-eat-dog world--right?
Tuesday Jul 30, 2024
Tuesday Jul 30, 2024
A classic American novel spells out the philosophy that many have in the workplace. If your workplace struggles with politics, retaliations and victimhood, Mike and Mark have a reset.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Jul 23, 2024
Tuesday Jul 23, 2024
Mike and Mark have heard it before: "We're always coaching around here." What if we told you that talking isn't necessarily coaching? And that there are five different types of talks you must have in order to drive performance?
Your hosts reveal Gallup's clear findings in this episode.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Jul 16, 2024
You should tell your people before "the judge" does
Tuesday Jul 16, 2024
Tuesday Jul 16, 2024
Mark's kids experience that rite of passage for swimmers everywhere: the DQ judge.
It's a reminder that "clarity is kindness." It is too late when your people are facing the judge. If you don’t hold your people to the standards, the judge will.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Jul 09, 2024
George Carlin and the Bible agree with Ted Lasso: Be curious, not judgmental.
Tuesday Jul 09, 2024
Tuesday Jul 09, 2024
Mike learns the long history of a quote often attributed to George Carlin. There are lessons here for anybody who judges. (Hint: That's you and me. We're all judging. So do it well!)
Want more? See this Forbes article and "The Art of Powerful Questions: Catalyzing Insight, Innovation, and Action" (it's out of print--read it here).
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Jul 02, 2024
It's not a problem to solve, it's a tension to manage
Tuesday Jul 02, 2024
Tuesday Jul 02, 2024
Have you ever found yourself torn between two options? Whether it's goals, priorities, paths, values or something else, maybe you need to stop choosing and start living in the tension! Mike and Mark share success stories from individual clients all the way up to global corporations who manage tension. Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.