It doesn’t take a genius.
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
Episodes
Jun 16, 2026
The spy's guide to being a dysfunctional leader
Jun 16, 2026
Jun 16, 2026
42 min
Did you know the precursor to the CIA gave people a manual for turning workplaces in enemy countries into a living, breathing "Office Space?" Are you prepared to protect your workplace against them?
Back by popular demand, this is now part 2 of 3: How to sabotage your workplace as a manager!
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Jun 16, 2026
42 min
Jun 9, 2026
Jun 9, 2026
55 min
Introducing to the IDTAG audience: our friend, Till Kahrs. It's impossible to summarize Till with a profession, or an achievement, or a story. But he has a lot of all three.
Tune in to hear some amazing stories of his hit songs, his TV appearances and the things he did that allowed him to transition from one success to another. (Hint: It involves a lot of what he trains on: mindset, communication skills and a touch of "focused wooing.")
Till's book
Till's YouTube channel
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Jun 9, 2026
55 min
Jun 2, 2026
Jun 2, 2026
21 min
Did you know the precursor to the CIA gave people a manual for turning workplaces in enemy countries into a living, breathing "Office Space?"
Are you prepared to protect your workplace against them?
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. Email: mike@successamplified.com and mark@hipsocket.net.
Jun 2, 2026
21 min
May 26, 2026
May 26, 2026
19 min
What makes the Will Guidara story and his book "Unreasonable Hospitality" so compelling--and so useful?
We share insights we've used from the book. Mark had the opportunity to train under Will Guidara and shares what he learned from Will's team.
https://www.unreasonablehospitality.com/books
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
May 26, 2026
19 min
May 19, 2026
May 19, 2026
28 min
Will Guidara's bestseller now has a field guide! Tune in to hear some of the surprises you can expect in this excellent follow-up. https://www.unreasonablehospitality.com/books
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
May 19, 2026
28 min
May 12, 2026
May 12, 2026
25 min
Our episode on triangles was just a precursor to the thinking of Pamela Cole--our colleague, mentor and an actual genius! We got a chance to preview some of her upcoming book--and it has the solution to gossip in the workplace.
Our previous episode on triangles
Pamela Cole's recent work
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
May 12, 2026
25 min
May 5, 2026
Low-tech "gamification" grew CX--and sales
May 5, 2026
May 5, 2026
28 min
Mark shares business genius he witnessed at the Great Homeschool Convention in Cincinnati. Tune in to hear how a small customer engagement went from a desire for a small prize to a sale--to repeat business.
(It would work for employees, too!)
See Amanda Trumpower's kids books here.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
May 5, 2026
28 min
Apr 28, 2026
You need to be brightspotsmaxxing
Apr 28, 2026
Apr 28, 2026
27 min
Ridiculous youth slang? Serious life concept? Why not both! We explain the why and how of intentionally looking for and focusing on those small wins already happening.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Apr 28, 2026
27 min
Apr 21, 2026
Apr 21, 2026
31 min
What if you could invest in your future leadership team by inviting them to make impacts on your business today? Introducing a case study: The Future, a workshop series that combines a "Capstone Project" with training, a book club, discussions with experts, and more. Hear how it is helping our clients.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Apr 21, 2026
31 min
Apr 14, 2026
Apr 14, 2026
26 min
We made it to 300 weekly episodes!
Join us to hear about another 300 (made popular in modern times by Frank Miller's graphic novel that inspired a film of the same name).
We learn about one of the most storied battles in history. Leadership and culture were the real winners--and can be for your workplace.
Or, interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Apr 14, 2026
26 min



