It doesn't take a genius.
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
Episodes
Tuesday Sep 24, 2024
Tuesday Sep 24, 2024
Introducing our new series on memes that are going viral with employees--and have something to say about their engagement and your leadership.
How informed are your workers? If they are not proactive about getting informed ... are you the reason?
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Sep 17, 2024
LISTENER UPDATE: Never assume people want to win as much as you do, part 2
Tuesday Sep 17, 2024
Tuesday Sep 17, 2024
Are you too arrogant to delegate?
"One of our two listeners" had a great follow-up to Mike's story about the managers who weren't interested in winning. And Mike has a follow-up to what happened with that client.
(FYI, Dow leads an amazing dojo called The Way Karate ... so clearly he gets our "Dow-ist"/Taoist joke.)
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Sep 10, 2024
Roleplay works: Mark coaches his kids to cold-call for the Country Ham Auction
Tuesday Sep 10, 2024
Tuesday Sep 10, 2024
Sales training: It's never too early! Mark shares how his kids prepared for the 4-H Country Ham Project. Roleplaying cold calls helped them earn big money. But there is a bigger agenda at play ... are you making use of it in your training?
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Sep 03, 2024
Author Chris Hunsicker: How to gain a non-duplicatable competitive advantage
Tuesday Sep 03, 2024
Tuesday Sep 03, 2024
Do you suffer from Mood-Dependent Excellence? Do you know why your back-to-basics meeting won't solve your problems? Do you understand the difference between training and coaching?
Chris Hunsicker joins Mike again to unpack a chapter of his book, "Unstoppable Culture: A Step-by-Step Guide to Create a Relentless, Results-Driven, High-Performing Team."
Grab a pen--lots of practical tips in this episode!
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Aug 27, 2024
How to write a book (or accomplish pretty much anything)
Tuesday Aug 27, 2024
Tuesday Aug 27, 2024
Our friend and mentor, Chris Hunsicker, travels the globe helping clients transform organizational culture and leadership. And he just published a book that captures many of the principles and tools he shares: "Unstoppable Culture: A Step-by-Step Guide to Create a Relentless, Results-Driven, High-Performing Team"
Chris shares how he wrote it--and how you can use the process (structure, tiny habits and more) to accomplish anything.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Aug 20, 2024
Leading in crisis--and a plot twist
Tuesday Aug 20, 2024
Tuesday Aug 20, 2024
The CDK shutdown: A crisis so big it impacted the GDP. Mike and Mark watched a firm not just survive but thrive, thanks to five key behaviors.
And it turns out there is a plot twist involved.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Aug 13, 2024
Tuesday Aug 13, 2024
We are always online, always stimulated. Apps that attempt authentic experience fail ... but your phone can alert you to gamble on Dave & Buster's games. (You read that correctly.)
How can your employee experience engage such online, overly stimulated workers? There are four keys. ...
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Aug 06, 2024
Never assume that people want to win as much as you do
Tuesday Aug 06, 2024
Tuesday Aug 06, 2024
"You know, we're just not reaching that guy." -Gary Larson's The Far Side
Mike shares the story of a client who had a huge opportunity to take sales and performance to the next level. He did all the right things ... why weren't his people doing the right things?
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Jul 30, 2024
It's a dog-eat-dog world--right?
Tuesday Jul 30, 2024
Tuesday Jul 30, 2024
A classic American novel spells out the philosophy that many have in the workplace. If your workplace struggles with politics, retaliations and victimhood, Mike and Mark have a reset.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Jul 23, 2024
Tuesday Jul 23, 2024
Mike and Mark have heard it before: "We're always coaching around here." What if we told you that talking isn't necessarily coaching? And that there are five different types of talks you must have in order to drive performance?
Your hosts reveal Gallup's clear findings in this episode.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.