It doesn’t take a genius.

87: Ask one more question

A short episode for a simple subject: Asking one more question can transform the interactions you have with others. 
We would love your questions and comments for future episodes: Email Mike and Mark. 

86: Lessons from the Lockpicking Lawyer: messages to your tribe

An anonymous attorney who picks locks on YouTube has a valuable lesson for anybody trying to attract employees or customers who really "get you." 
Three lessons, to be exact. 
(Note to audience: Mark managed to make it through this entire episode without once mentioning Mitchell and Webb's classic Padlockigami. But watch and enjoy.)
We would love your questions and comments for future episodes: Email Mike and Mark. 

85: Our special holiday episode

This is a quick recording to alert you to the video version of this week's podcast, found here. We hope it's a blessing to you. Happy Thanksgiving and season's greetings! 

84: Be the leader you wish you had

It really is as simple as the title.
... With one qualifying statement. 
We would love your questions and comments for future episodes: Email Mike and Mark. 

83: How to keep naysayers from taking you off your game

Leaders often know exactly what they want to do with their teams. But they can stop doing those things because of whiners and objectors. 
Mike and Mark share two ways to address the naysayer. They are two sides of the same coin, and it might just lead to the critic becoming the champion. 
We would love your questions and comments for future episodes: Email Mike and Mark. 

82: How to retain employees for free: Do you care?

You can't tell people you care--you have to show them! So how do you do that?
There are three basic concepts, and two simple behaviors, to do just that. Put this episode into practice and stop employee turnover. 
We would love your questions and comments for future episodes: Email Mike and Mark. 

81: Don‘t believe it until you see it: The power of observation

It's a skill so basic it's often forgotten. Observation has a number of benefits--if you do it the right way. Mike and Mark share what they've learned over the decades that can help you maximize performance with your team. 
We would love your questions and comments for future episodes: Email Mike and Mark. 

80: Why tripping over the truth is the key to change

If you and your team need to change, you'll require a "significant emotional event." Have you put yourselves in a position to "trip over the truth?"
Resources mentioned in this episode:
Andy Stanley's interview with Horst Schulze (Ritz-Carlton)
Why are your people here? ("building a cathedral")  
We would love your questions and comments for future episodes: Email Mike and Mark. 

79: Do you have citizens ... or subjects?

A French aristocrat's 1830s book was supposed to explain what made the United States so unique. 
It also happens to give modern organizations:
a diagnostic checklist for employee engagement (do you have citizens or subjects?)
the three things you must do to increase employee engagement. 
For more on the topic, see Mark's blog post. 
We would love your questions and comments for future episodes: Email Mike and Mark. 

78: You can‘t order excellence: Lessons from the new book ”Coaching Amplified!”

We've discussed Mike's Respect-based Performance Coaching method in previous episodes. Here's another insight from Mike's new book--one that can change your life:
 
You can't order excellence. More insights from the book can be found in these previous episodes:
How do you coach?
Three things you need for your coaching to succeed:
Trustworthiness 
Care
Commitment 
We would love your questions and comments for future episodes: Email Mike and Mark.