It doesn't take a genius.

WAS YOUR NEW EMPLOYEE’S BEST DAY HIS INTERVIEW DAY? TESTING FOR SKILLS

You had a good feel about him. You even used modern interviewing techniques to select the right kind of hire. But a dud slipped through anyway. 
 
Are you testing for skills? 
 
Questions? Comments? Ideas for future episodes? Email Mike and Mark. 

MARK’S CRINGY WEIGHT LOSS: A S.M.A.RT. FABLE

Mark's alleged weight loss journey is a great way to illustrate all five items you must include in your goal. If you actually want to accomplish something, that is. 
Seriously: SMART goals can change your life. 
Questions? Comments? Ideas for future episodes? Email Mike and Mark. 

K’s Story: 3 Customer Experience Pitfalls

Put yourself in the shoes of a young woman trying to buy a car. This true story points out three problems relevant to anyone involved in selling anything to customers. How do you measure up?
Questions? Comments? Ideas for future episodes? Email Mike and Mark. 

The right question could save a life.

DISCLAIMER: This episode features the observations of two coaches and is not psychiatric or legal advice. We hope, as the episode mentions, to connect you to life-saving resources for a nightmare scenario.
 
Coaching and managing can uncover life-threatening situations. What do you do if you suspect suicidal thoughts in the workplace? The right question could save a life. 
 
Questions? Comments? Ideas for future episodes? Email Mike and Mark. 

Covid is waning. Here are two meetings you need to have now.

Mark was so struck with the powerful simplicity to Mike's recent work that they made a podcast episode about it:
The lockdowns have come to an end. Here are two meetings you need to have before too much time passes. 
Questions? Comments? Ideas for future episodes? Email Mike and/or Mark. 

Coaching employees: Is telling off the table?

It's a question we are often asked: "I'm trying to coach my employees, but sometimes I need to tell instead of coach. When is that OK?"
There is a simple answer, and it involves this chart we have made available for download. It also involves Charles Bronson and Jason Statham, for some reason. ...
Questions? Comments? Ideas for future episodes? Email Mike and/or Mark. 

Common fallacies: Seeing through what’s not true (part 4--Assumptions)

Some informative new episodes related to our series on "Crucial Conversations:"
This latest series focuses on “common fallacies,” arguments we make that, if you stop to think about them, just can’t be true.
Identifying and naming these statements can keep you from losing focus on what truly matters.
We encourage our listeners (both of you) to use these fallacies to evaluate the stories others tell you and the stories you tell yourself.
Plus, they’re funny!
Questions? Comments? Ideas for future episodes? Email Mike and/or Mark. 

Common fallacies: Seeing through what’s not true (part 3--”Statistical” errors)

Some informative new episodes related to our series on "Crucial Conversations:"
This latest series focuses on “common fallacies,” arguments we make that, if you stop to think about them, just can’t be true.
Identifying and naming these statements can keep you from losing focus on what truly matters.
We encourage our listeners (both of you) to use these fallacies to evaluate the stories others tell you and the stories you tell yourself.
Plus, they’re funny!
Questions? Comments? Ideas for future episodes? Email Mike and/or Mark. 

Common fallacies: Seeing through what’s not true (part 2--Propaganda)

Some informative new episodes related to our series on "Crucial Conversations:"
This latest series focuses on “common fallacies,” arguments we make that, if you stop to think about them, just can’t be true.
Identifying and naming these statements can keep you from losing focus on what truly matters.
We encourage our listeners (both of you) to use these fallacies to evaluate the stories others tell you and the stories you tell yourself.
Plus, they’re funny!
Questions? Comments? Ideas for future episodes? Email Mike and/or Mark. 

Common fallacies: Seeing through what’s not true (part 1--Avoiding the question)

Some informative new episodes related to our series on "Crucial Conversations:"
This latest series focuses on “common fallacies,” arguments we make that, if you stop to think about them, just can’t be true.
Identifying and naming these statements can keep you from losing focus on what truly matters.
We encourage our listeners (both of you) to use these fallacies to evaluate the stories others tell you and the stories you tell yourself.
Plus, they’re funny!
Questions? Comments? Ideas for future episodes? Email Mike and/or Mark.