It doesn't take a genius.
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
Episodes
Tuesday Feb 21, 2023
Mike learns about Dude Perfect: What’s the appeal?
Tuesday Feb 21, 2023
Tuesday Feb 21, 2023
If you have kids, you might have heard of the YouTubers Dude Perfect. The channel is geared toward a younger audience interested in trick shots and goofy contests, but even Mark's wife cackles at their antics.What's the appeal? Mike learns about the multimillion-dollar franchise and shares his observations. Next up: Mark's family attending Dude Perfect's summer tour. Stay tuned for a report. ...Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Feb 14, 2023
WWJD with AI?
Tuesday Feb 14, 2023
Tuesday Feb 14, 2023
Why would Mark ask an AI to write a Bible study for a podcast about the workplace?
It has loads to say about what we chose to be dependent on ... about what is happening to our attention spans ... and about what we can do that brings value.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Feb 07, 2023
If artificial intelligence doesn’t care, does it matter?
Tuesday Feb 07, 2023
Tuesday Feb 07, 2023
Where is the line between AIs filling needed voids and AIs replacing humans who make connections with others?
We already have computers with warm, empathetic voices. Does it matter that the machine doesn’t care, just its designers do?
Could a machine be a pet? A librarian? An engineer? A coach? A manager?
A spouse?
Big-box checkout lines, Barry Manilow, a cyberpunk art-making robot and a Japanese robot seal hint at the answers of this newly developing field.
Mike and Mark wrestle with the latest: Maybe most jobs will involve AI-wrangling. Or maybe the real value will be in making human connections.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Jan 31, 2023
Mike’s conversation with Stalin and other useful AI tools
Tuesday Jan 31, 2023
Tuesday Jan 31, 2023
Mike has found some incredibly practical uses for artificial intelligence--and Mark is practically terrified.
Sure, you can make a deepfake or chat with an infamous historic villain--but you can also use the most powerful brainstorm partner ever. And we're just getting started harnessing the capabilities.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Jan 24, 2023
How is working with you better than working with AI?
Tuesday Jan 24, 2023
Tuesday Jan 24, 2023
We used to ask customerfacing team members, "How is working with you better than going online?" Now the question for everyone is, "How is working with you better than working with AI?"Mark taunts our future AI overlords. Mike has further treasures to reveal from his experiments with AI. It's impressive--and scary.
Are all of our jobs in danger? In a sense.
After we recorded this, we both agreed it felt like a different kind of episode. More AI episodes to come.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Jan 17, 2023
Your team needs a story time?
Tuesday Jan 17, 2023
Tuesday Jan 17, 2023
A Wall Street Journal column shared the research behind how reading aloud to students can overcome losses they suffered during pandemic shutdowns.
It's a practice Victorian teachers, classical education proponents and home schoolers have known for years. (See: Read-Aloud Revival. See also: Mark's amazing wife.)
Mark thinks it's a practice you need, too. Listen in for the benefits of turning training and department meetings into, well, story time.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Jan 10, 2023
Before AI destroys us all … can it help you at work?
Tuesday Jan 10, 2023
Tuesday Jan 10, 2023
Mike is a believer! He has seen the light--the value of artificial intelligence--in the form of ChatGPT. He's ahead of the curve ... as we went to press, news broke that its creator was in talks with investors for a valuation around $29 billion.
Tune in for a demonstration of the power that just may change everything. This is the first in a series on AI.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Friday Jan 06, 2023
Two alternatives to New Year’s resolutions
Friday Jan 06, 2023
Friday Jan 06, 2023
New Year's has come and gone ... so what if resolutions don't work for you?
Mike has learned from his clients about two alternatives that will help you take action on your goals.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Nov 15, 2022
Tuesday Nov 15, 2022
A report from a listener: He quit ... for less money ... doing the same work. Why?
It's not about money. As the Great Resignation continues, it's a good time to look at the research from Gallup--and common sense.
Make your organization as attractive to employees as possible. (See some related advice here.)
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Nov 08, 2022
Coaching feedback tips for kids and adults
Tuesday Nov 08, 2022
Tuesday Nov 08, 2022
Coaching is as simple as providing a child with feedback on his or her drawing.
This simple metaphor can help you change your coaching habits--and take some pressure off.
You can listen to an episode sharing insights from "Coaching Amplified" here.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.