It doesn't take a genius.
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
Episodes
Tuesday May 02, 2023
AI: The Triumphs and Tragedies of Machine Learning
Tuesday May 02, 2023
Tuesday May 02, 2023
The problem with AI is It doesn’t do what I want it to do. It only does what I ask it to.
See PizzaLater's hilarious Pepperoni Hug Spot post here.
(Correction: In the episode Mark said there was a creepy puppet music video by Peter Gabriel. It was actually Genesis, after Gabriel left the band. And then beat his old band's video at the MTV Music Awards with "Sledgehammer!")
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
#artificialintelligence #coaching #questions
Tuesday Apr 25, 2023
Wonder if your employees have ADHD? We have answers.
Tuesday Apr 25, 2023
Tuesday Apr 25, 2023
Mark was excited to make editing this episode the FIFTH item checked off his list today! Why is that important?
Do your team members lack focus? Have great ideas but lack execution? In short, have you ever wondered if they have ADHD or ADD?
Mike has figured out how to "externalize the motivation" and have "a physical embodiment of the completion of tasks." (News flash: We are not doctors. Consult medical professionals for actual diagnoses.)
Resources that inspired Mike:
This is how you treat ADHD based off science, Dr Russell Barkley part of 2012 Burnett Lecture
Joe Rogan: Psychologist Describes the ADD Mind State
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Apr 18, 2023
Team accountability: three outcomes to prepare for
Tuesday Apr 18, 2023
Tuesday Apr 18, 2023
Our last episode revealed how to use "The 4 Disciplines of Execution" to lead an office. But once you have scores to measure on a scoreboard ... how do you hold the team accountable?
There are three possible scenarios. This episode prepares you for all three.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Apr 11, 2023
Building a high-performing office team: a 4DX case study
Tuesday Apr 11, 2023
Tuesday Apr 11, 2023
A case study from our clients:
Mike coaches Mark on how to help an office seeking to achieve a goal that will take years. How do they measure success and progress? How does the team make sure they perform and execute?
This sounds like a job for the 4 Disciplines of Execution!
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Apr 04, 2023
The dichotomy of culture vs. innovation: Why not both?
Tuesday Apr 04, 2023
Tuesday Apr 04, 2023
From the mail bag: A listener asks an extremely important question for any organization that plans on a long-term future. Which is more important to an organization, culture or innovation?
Mike and Mark find answers in a Toyota factory and a bunch of monkeys.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Mar 28, 2023
Conversation: the art every leader must perfect
Tuesday Mar 28, 2023
Tuesday Mar 28, 2023
What do elementary school kids, some barbers, a Canadian pastor and our clients have in common? They are all noticing the crucial, crucial need for conversation in leadership.
Good news: There are practical ways to hone your conversational skills.
Resources referenced in this episode:
"Why All Future Leaders Will Be Great Conversationalists"
"The Coaching Habit"
"The Storyteller's Secret"
"Conversation: Even more important in an AI world"
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Mar 21, 2023
How to take employees from checking the box to thinking like managers
Tuesday Mar 21, 2023
Tuesday Mar 21, 2023
A listener's question: How do you help a good team go from checking the box to adapting in the moment?
To start developing your employees, start with why.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Mar 14, 2023
Price is right: Price’s Law will tell you where to spend your time
Tuesday Mar 14, 2023
Tuesday Mar 14, 2023
It's the closest our podcast will ever get to math. There is a simple equation that you have seen play out again and again in teams.
It closely mirrors research from the Gallup organization--and it tells you exactly what percentage of time you should be spending with each of your employees.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Mar 07, 2023
You will never see yourself walk into a room
Tuesday Mar 07, 2023
Tuesday Mar 07, 2023
Hearing yourself in a recording is a jarring experience. And what the people around you experience in your communication may be jarringly different from what you intend.
How can you experience what it's like in their shoes?
Questions? Comments? Ideas for future episodes? Email Mike and Mark.
Tuesday Feb 28, 2023
A copy of a copy: AI is already creeping into your work
Tuesday Feb 28, 2023
Tuesday Feb 28, 2023
When Mike and Mark started talking about AI, there were a few news stories. Now every day there is another bombastic headline.
AI is already affecting court cases, video series ... and how you search for information, regardless of your occupation. You need to wrap your head around "AI as photocopier" ASAP.
Questions? Comments? Ideas for future episodes? Email Mike and Mark.