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Put yourself in the shoes of a young woman trying to buy a car. This true story points out three problems relevant to anyone involved in selling anything to customers. How do you measure up?

Questions? Comments? Ideas for future episodes? Email Mike and Mark.

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Put yourself in the shoes of a young woman trying to buy a car. This true story points out three problems relevant to anyone involved in selling anything to customers. How do you measure up?

Questions? Comments? Ideas for future episodes? Email Mike and Mark.

K’s Story: 3 Customer Experience Pitfalls

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