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RANT INCOMING: An employee rant leads Mike and Mark to discuss good CX--and the motives and methods that create them. Have you considered both?

Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.

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RANT INCOMING: An employee rant leads Mike and Mark to discuss good CX--and the motives and methods that create them. Have you considered both?

Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.

C'mon man, not everything can be a "customer experience!"