111 - Crucial Conversations: Master your story

Have you ever had an argument that turned out to be just a misunderstanding? If you're going to have a high-stakes, emotionally charged conversation, you need to look hard at the story you are telling yourself. Learn more about this powerful and challenging exercise. 

This episode is part of our series on "Crucial Conversations." The first episode is at this link. 

We would love your questions and comments for future episodes: Email Mike and Mark. 

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