It doesn’t take a genius.
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
Episodes
5 days ago
5 days ago
One of the foundational stories of our civilization spells out how the ancients thought about honor.
And as our culture changes, these stories will give you insight into how your employees and coworkers think about honor.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Jun 23, 2026
How employees can sabotage, CIA-style
Tuesday Jun 23, 2026
Tuesday Jun 23, 2026
Did you know the precursor to the CIA gave people a manual for turning workplaces in enemy countries into a living, breathing "Office Space?"
Are you prepared to protect your workplace against them?
Part 3 of 3, where we finally get to the subject of employee sabotage. Spoiler: Office workers get their own entire section in the OSS manual. ...
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Jun 16, 2026
The spy's guide to being a dysfunctional leader
Tuesday Jun 16, 2026
Tuesday Jun 16, 2026
Did you know the precursor to the CIA gave people a manual for turning workplaces in enemy countries into a living, breathing "Office Space?" Are you prepared to protect your workplace against them?
Back by popular demand, this is now part 2 of 3: How to sabotage your workplace as a manager!
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Jun 09, 2026
Till Kahrs, the Speak Doctor: How communication and focused wooing works
Tuesday Jun 09, 2026
Tuesday Jun 09, 2026
Introducing to the IDTAG audience: our friend, Till Kahrs. It's impossible to summarize Till with a profession, or an achievement, or a story. But he has a lot of all three.
Tune in to hear some amazing stories of his hit songs, his TV appearances and the things he did that allowed him to transition from one success to another. (Hint: It involves a lot of what he trains on: mindset, communication skills and a touch of "focused wooing.")
Till's book
Till's YouTube channel
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Jun 02, 2026
307 - The spy's guide to making your organization dysfunctional
Tuesday Jun 02, 2026
Tuesday Jun 02, 2026
Did you know the precursor to the CIA gave people a manual for turning workplaces in enemy countries into a living, breathing "Office Space?"
Are you prepared to protect your workplace against them?
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. Email: mike@successamplified.com and mark@hipsocket.net.
Tuesday May 26, 2026
Tuesday May 26, 2026
What makes the Will Guidara story and his book "Unreasonable Hospitality" so compelling--and so useful?
We share insights we've used from the book. Mark had the opportunity to train under Will Guidara and shares what he learned from Will's team.
https://www.unreasonablehospitality.com/books
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday May 19, 2026
We review "Unreasonable Hospitality - The Field Guide"
Tuesday May 19, 2026
Tuesday May 19, 2026
Will Guidara's bestseller now has a field guide! Tune in to hear some of the surprises you can expect in this excellent follow-up. https://www.unreasonablehospitality.com/books
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday May 12, 2026
Gossip is undermining your culture--we have a solution
Tuesday May 12, 2026
Tuesday May 12, 2026
Our episode on triangles was just a precursor to the thinking of Pamela Cole--our colleague, mentor and an actual genius! We got a chance to preview some of her upcoming book--and it has the solution to gossip in the workplace.
Our previous episode on triangles
Pamela Cole's recent work
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday May 05, 2026
Low-tech "gamification" grew CX--and sales
Tuesday May 05, 2026
Tuesday May 05, 2026
Mark shares business genius he witnessed at the Great Homeschool Convention in Cincinnati. Tune in to hear how a small customer engagement went from a desire for a small prize to a sale--to repeat business.
(It would work for employees, too!)
See Amanda Trumpower's kids books here.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Tuesday Apr 28, 2026
You need to be brightspotsmaxxing
Tuesday Apr 28, 2026
Tuesday Apr 28, 2026
Ridiculous youth slang? Serious life concept? Why not both! We explain the why and how of intentionally looking for and focusing on those small wins already happening.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.



